Log on

Doubleknot Checkin for Windows

Doubleknot's checkin app for Windows scans and validates ticketschecks in attendees and records attendance for events configured in Doubleknot. You can scan any kind of Doubleknot ticket that uses a QR code. Visitors can print their tickets or display them on their smartphones.  

The Doubleknot Checkin application only works on tickets generated by Doubleknot, and you must have a valid Doubleknot logon to use the application. 

If you're a Doubleknot client, follow these procedure to download, configure and use Doubleknot Checkin for Windows.

Download and Install Doubleknot Checkin

  1. In Doubleknot, configure the event, facility or program to issue group or individual tickets, and to print a link to the ticket on the receipt. Complete information is located in the User Manuals section or in Doubleknot's comprehensive searchable online help. 
  2. In Event Management, click the Utilities tab.
  3. At the bottom of the page, click Checkin Applications.
  4. Follow the steps on the page to download, install and configure the Windows app. 

Using the Checkin App

After the app is configured, follow these steps to check in attendees:

  1. Open the application.
  2. Click Scan
  3. Position the ticket in front of the webcam. The QR code will automatically be scanned.
  • If you hear a beep, the ticket has been successfully scanned and information about the ticketholder is displayed. 
  • If the message "Unauthorized" is displayed, the logon account you used does not have event management privileges.

For More Information

If you have any questions or would like more information about Doubleknot Checkin for Windows,  contact Doubleknot support at http://support.doubleknot.com or send an email to doubleknot@doubleknot.com.

Doubleknot LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | doubleknot@doubleknot.com
© 2016-2019 Doubleknot LLC. All rights reserved.


Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.